FAQ's

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
Please allow 2-5 days production time for your order to ship out. 

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % happiness guarantee on all shirts returned in new, unworn condition. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

What if I have entered an incorrect address?
If you have missspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@henryjames.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping is completed by USPS and averages 2-5 days. 

I have a question that wasn't answered, can you please help?

Please send us an email to info@henryjames.com and we will be happy to assist you in any way we can.